Mortgage Processor

Overview

Job Description

Experience

Required:

3+ Years in Mortgage Loan Processing

Bayway Mortgage Group is a fast-growing, relationship-driven mortgage company dedicated to making the lending process smooth, transparent, and genuinely supportive for our clients. We believe in delivering top-tier service while creating an environment where our team members feel valued, empowered, and part of something meaningful.

We are seeking an experienced Mortgage Loan Processor who is client-focused, energetic, and highly organized. This role will work closely with borrowers, loan officers, underwriters, and third-party partners to ensure each loan file moves efficiently from application to closing. The ideal candidate excels at communication, has a strong understanding of mortgage guidelines, and genuinely enjoys helping people through the home financing process.

• Manage a pipeline of mortgage loan files from submission through final approval and closing.
• Review loan applications and documentation for completeness, accuracy, and compliance.
• Communicate directly with borrowers in a friendly, supportive, and professional manner to request documentation and provide status updates.
• Collaborate with loan officers and underwriters to resolve conditions quickly and efficiently.
• Order and track services such as VOEs, appraisals, title work, homeowners insurance, and verifications of assets/income as needed.
• Maintain detailed and organized file notes and documentation within the LOS.
• Proactively anticipate issues, maintain timelines, and ensure smooth, on-time closings.
• Deliver a best-in-class borrower experience focused on clarity, confidence, and care.

• 3+ years of experience processing conventional, FHA, and VA mortgage loan files.
• Strong working knowledge of income, asset, and credit documentation.
• Confident communicator with the ability to build rapport and reassure borrowers.
• Highly organized with strong attention to detail.
• Ability to prioritize workload and manage multiple files with tight timelines.
• Experience with (insert LOS used, e.g., Encompass, Calyx, Byte) is a plus.
• Positive attitude, team-oriented, and committed to delivering excellent customer service.

• Competitive compensation plus performance bonuses
• Health, dental, and vision benefits (if applicable)
• Growth opportunities within a supportive, high-performing team environment
• A culture that values positivity, proactive communication, and professionalism