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Manager, Accounts Receivable - Billing, Cash App Credit

Job in Jacksonville, Duval County, Florida, 32277, USA
Listing for: Fanatics Inc
Full Time position
Listed on 2026-06-19
Job specializations:
  • Finance & Banking
    Accounts Receivable/ Collections, Financial Compliance, Risk Manager/Analyst, Financial Manager
Job Description & How to Apply Below
Position: Manager, Accounts Receivable - Billing, Cash App, & Credit
How you make an impact

* Oversee daily activities for billing, cash application, credit, and collections to meet service level agreements (SLAs) and key performance indicators (KPIs).

* Prepare and review weekly and monthly AR reports and dispute summaries for management.

* Manage month-end and quarter-end AR closing processes and ensure compliance with SOX controls.

* Lead projects that involve transition of responsibilities to Shared Services and 3rd parties, Oracle Fusion system enhancements, integration, and implementation.

* Assist with internal and external audit requests.

* Collaborate with Sales, Credit, and Legal teams to resolve credit issues and customer disputes promptly.

* Research, analyze, and resolve customer deductions, including shortage claims, pricing discrepancies, and contractual allowances.

* Maintain accurate process documentation and ensure updates are implemented timely.

* Provide training and guidance to team members and ensure adequate coverage for critical tasks.

* Build relationships with key Company customers and internal departments, including Sales, Finance and Customer Service to ensure timely resolution of customer issues.

* Contribute to process improvement initiatives and system enhancements.

* Hire, mentor, and develop team members.

What you bring to the team

* Bachelor's Degree with 4+ years of invoice-to-cash experience; large organization experience preferred.

* ERP system experience (SAP/Oracle/Workday/D365) strongly preferred.

* 2+ years of experience supervising or leading an AR or Finance team.

* Ability to build solid working relationships with both internal and external customers at all levels.

* Proficiency in Excel, including LOOKUP functions and Pivot Tables.

* Ability to prioritize workload and meet deadlines in a fast-paced environment.

* Strong analytical and problem-solving skills.

* Effective communication skills with internal and external stakeholders.

* Ability to foster a positive, customer-focused team culture.
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