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Hybrid Telephony Analytics Specialist
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-06-26
Listing for:
Selene Finance LP
Full Time
position Listed on 2026-06-26
Job specializations:
-
Finance & Banking
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Selene Finance LP seeks a Telephony Data Analyst to enhance reporting and analytics for the contact center. This role involves creating operational reports, analyzing key performance metrics, and providing actionable insights for business decisions.
The ideal candidate should possess strong analytical skills with a minimum of 3 years' experience in a related field, focusing on customer service or mortgage servicing. Benefits include health insurance and a matching 401(k) plan.
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