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Member Experience Specialist – Banking & Digital Help
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-22
Listing for:
RadiFi Credit Union
Full Time
position Listed on 2026-08-22
Job specializations:
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Job Description & How to Apply Below
Radi Fi Credit Union in Jacksonville, FL seeks a full-time Member Engagement Center associate. You will handle member inquiries, process transactions, and redirect calls while supporting digital banking and bill pay.
You will assist with debit card disputes and fraud, identify referral opportunities, and collaborate with multiple departments to resolve member issues with high courtesy and professionalism.
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