Ops Investigation Specialist Ii

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Date:
Feb 25, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 870476

Agency:
Business and Professional Regulations

Working Title:

OPS INVESTIGATION SPECIALIST II -

DIVISION of REGULATION
Position Title – OPS Investigation Specialist II

*** Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

This position is located within the Division of Regulation, Jacksonville Office. This position is responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in the counties of Baker, Clay, Nassau, Duval, St. Johns, and Flagler.

• Interviews complainants, subjects, and other appropriate witnesses. Collects and analyzes corroborative evidence, perform various record searches, review legal documents, review financial data, prepare and serve subpoenas, notices to cease and desist, notices of non-compliance, citations, administrative complaints, and other administrative processes as required. Mediates complaints when appropriate pursuant to Division of Regulation’s policy and procedures.
• Writes comprehensive reports including a chronological presentation of facts and testimony in the prescribed report format used by the Division of Regulation. Testifies truthfully in depositions, criminal, civil and administrative hearings when called upon.
• Perform preliminary investigations in a timely manner to determine the legal sufficiency needed to pursue a full and formal investigation pursuant to division policies. Perform supplemental investigations in a timely manner as directed by the Office of General Counsel or other supervisory personnel within the chain of command pursuant to division policies.
• Respond to reported unlicensed activities of regulated professions pursuant to division policies.
• Conducts covert sting operations, sweeps, or other proactive enforcement efforts in conjunction with various regulatory and law enforcement agencies to combat the unlicensed practice of regulated professions.
• Engage in outreach programs to various governmental agencies, professional associations, trade shows, schools and consumer groups. Provide constructive and positive information to such groups of DBPR’s responsibilities and enforcement activities. Participate in Department directed and approved public relation activities, to include media ride-a-longs. Develops and maintains relationships with other federal, state, county and city governmental entities. Interact and coordinate with these entities to respond to natural or man-made disasters or emergencies.
  
  Uses these relationships to aid in the enforcement of statutes and rules governing various regulated practices.

• The candidate must be able to communicate clearly and effectively both in verbal and written forms.
• Possess analytical skills necessary to identify violations of statutes and rules, and identify elements of the alleged violations.
• Must be proficient in the use of computers. Proficient in windows based computer software programs, i.e. Microsoft Word, Excel and Outlook.
• Must be able to operate a motor vehicle safely in different driving environments.
• Ability to work flexible hours within the regional boundaries and occasional overnight travel within the state of Florida.
• Four (4) or more years’ of regulatory-related experience; and
• Investigative experience; and
• Experience formatting, editing, and creating comprehensive investigative reports using Microsoft Word; and
• A valid Florida Driver’s License is required
• Ability to work flexible hours with regional travel and occasional overnight travel

• Bachelors’ degree from an accredited college or university in a regulatory-related field; or
• Associates…