Patient Services Representative

Overview

Description:

Bowden Eye & Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules. Overtime may be required. Must be willing to travel to our different clinic locations if needed.

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

• High school diploma or equivalent.
• Valid and active Driver’s License.
• Previous experience in eye care, or the medical environment is a plus.