EPIC Revenue Cycle Education Manager, Hybrid, Baptist Metro Square

Job Posting Summary

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Baptist Metro Square

Baptist Jacksonville is currently hiring for a Full-time, Revenue Cycle Education Manager to join our Revenue Cycle Education and Development team at our Baptist Metro Square Location here in the Jacksonville, FL area. This is a Full-time, Days shift opportunity with the occasional need to work nights and/or weekends.

The Revenue Cycle Education Manager will create and review content that is created primarily by the educators and ensure staff is integrating it into the various departments. The ideal candidate will not only need to have the ability to multi-task, but also have the ability to create content in a clear and concise manner.

As a Revenue Cycle Education Manager at Baptist Metro Square, you'll lead and support a talented team of educators responsible for developing and delivering training across all areas of the revenue cycle - from Patient Access to Hospital and Physician Billing. Your week will include reviewing and refining training content, ensuring it aligns with organizational goals, and helping staff integrate new learning into their daily workflows.

You'll collaborate with revenue cycle leaders and operational teams to identify training needs, oversee the design and delivery of eLearning and instructor-led programs, and coach your team to continuously improve performance and training quality.

This role offers the opportunity to blend strategic leadership, instructional design, and mentorship while making a lasting impact on education and process excellence across the revenue cycle.

The Revenue Cycle Education Manager responsibilities include:

* Training manager will have a strong knowledge of adult learning principles, instructional design, and evaluation methods.

* They will lead and oversee the design, development, and delivery of eLearning and instructor-led training programs related to the revenue cycle applications used in each revenue cycle setting from patient access, to HIM and coding, to HB, PB and SBO.

* They will supervise, mentor, and evaluate the performance of the trainers, and the effectiveness and quality of the training program.

* They will collaborate with operational stakeholders and Revenue Cycle leaders to support the goals of the organization.

If you are interested in this opportunity please apply today!

Full/Part Time

Full-Time

Shift Details

Days

Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

* Over 5 years Health Care Experience Required

* 1-2 years Project Management Experience Required

Licenses and Certifications

* Epic Credentialed Trainer Required

Location Overview

Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals:
Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.