Quality Improvement Specialist | Quality Management

Overview

Full Time Position

The Quality Improvement Specialist provides direct support for the implementation and continuation of a comprehensive, interdisciplinary quality and patient safety improvement (PI) process at the department and service level that is data-driven and aligned with current strategic directives. Support is provided throughout UF Health Jacksonville for quality, patient safety and other operational efficiency initiatives based on an understanding of analyses of results from internal and external quality and safety data, and assessments/evaluations of clinical outcomes.

Required

Education:

Bachelor's degree

Preferred Education: Bachelor degree with specific coursework in Industrial engineering, industrial management, business management, Healthcare administration, or other healthcare related program of study. Clinical disciplines (i.e. Nursing, Pharmacy, Physical Therapy, etc.) also considered.

Necessary

Skills:

• Excellent interpersonal skills with the ability to influence across functional lines required.
• Computer skills include proficiency in Microsoft Suite (ie: Word, Excel, and Power Point, and Teams).
• A strong clinical background and/or knowledge of quality and patient safety evaluation and improvement methodologies is required.

Required Licensure/

Certifications:

• Certified Professional in Healthcare Quality (CPHQ) required within three (3) years of date of hire/transfer
• At time of hire, must have a valid state issued driver's license (Florida or Georgia preferred) from the state in which you currently reside with a clean record or traffic violations not exceeding maximum points as provided in hospital policy. If driver's license at the time of hire is not a Florida or Georgia Driver's License, for continued employment must obtain a Valid Florida or Georgia Driver's License within 90 days of date of hire/transfer and must maintain the driver's license with a clean record or traffic violations not exceeding maximum points as provided in hospital policy.

Preferred Licensure/

Certifications:

• Lean/Six Sigma Certification preferred
• Certified Professional in Healthcare Quality (CPHQ)
• Project Management Professional (PMP)
• Certified Manager in Quality & Organizational Excellence (ASQ-CMQOE)

Required Experience: Minimum of 1-2 years of recent experience in a quality or performance improvement role is required

Preferred Experience: Experience in healthcare setting with a background in clinical quality & safety, experience with Lean Six Sigma Improvement methodologies. Operational knowledge of several healthcare areas including nursing, operations and overhead departments. Knowledge of federal and Florida State regulations and of Joint Commission standards are preferred.

Age of Patients Served: N/A