Behavioral Health Services Administrator

Benefits:

• 401(k)
• Company parties
• Flexible schedule
• Paid time off
• Training & development

Step-By-Step Behavioral Health Services, LLC is a community-based behavioral health organization committed to providing compassionate, high-quality mental health services to children, adolescents, adults, and families. Our mission is to increase access to care, strengthen families, and support emotional wellness through ethical, client-centered practices.

Pay: $16–$18 per hour (based on experience)

Schedule:

Monday–Wednesday | 9:00 AM – 3:00 PM (18 hours/week)

Location:

On-site (community behavioral health setting)

We are seeking a reliable and detail-oriented Behavioral Health Operations & Access Coordinator to support the daily administrative and intake operations of our Behavioral Health Department. This part-time, hourly role is crucial in ensuring timely access to services, facilitating smooth coordination with insurance companies, and providing strong support to clinicians and families.

• Manage behavioral health intakes and referrals
• Conduct initial screenings and collect demographic, consent, and insurance information
• Schedule intake appointments and manage waitlists
• Verify insurance eligibility, benefits, and authorization requirements
• Communicate with insurance companies and managed care organizations
• Submit and track prior authorizations and reauthorizations
• Maintain accurate client records in the electronic health record (EHR) system
• Coordinate referrals with schools, hospitals, probation, and community partners
• Ensure HIPAA compliance and confidentiality
• Serve as a primary point of contact for clients, families, and staff
• Perform other duties as assigned

Required:

• High school diploma or GED
• Experience in healthcare, behavioral health, or social services
• Strong organizational and communication skills
• Ability to handle sensitive information professionally

Preferred:

• Associate’s or Bachelor’s degree in a related field
• Experience with Medicaid and managed care insurance
• Familiarity with intake, referral, or authorization processes

• Consistent weekday schedule
• Meaningful work supporting mental and behavioral health services
• Collaborative, mission-driven environment
• Opportunity to grow within community behavioral health

• Part-time, consistent weekday schedule
• Flexible unpaid time off with advance notice
• Paid training and onboarding
• Supportive, mission-driven environment
• Paid holidays when they fall on a regularly scheduled workday