New Patient Coordinator, PRN Days, Behavioral Health, Baptist Downtown

Baptist Medical Center is hiring for a New Patient Coordinator for the Behavioral Health Department located at Baptist Medical Center. This is a PRN day shift opportunity working an 8:00am-5:00pm schedule in Jacksonville, FL.

The New Patient Coordinator will assist the Behavioral Health Department by accurately registering new patient and preforming other clerical duties. This position requires an intermediate level knowledge of insurance, medical records, multi-line telephone, excellent customer service skills, ability to match patient care needs with services available, and good judgment triaging patients with acute needs over the phone.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.

Providing business services for patients and the healthcare system.

Ensuring accurate patient registration.

Verifying insurance and authorizations.

Collecting patient charges and payments.

Operating a multi-line phone system while maintaining telephone protocols.

Assisting patients as needed.

1-2 years Medical Experience

1-2 years Customer Service Experience

1-2 years Insurance Experience

High School Diploma

High School

• Medical Experience
• Customer Service Experience
• Insurance Experience

Plaza Southbank
1650 Prudential Dr
Jacksonville, Florida, 32207

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to theannual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.