Front Desk, Healthcare

Job Details:

Job Location:

Riverside - Jacksonville, FL, Salary Range:
Undisclosed, Overview:

We’re a trusted multi-site ophthalmology practice rooted in compassion, collaboration, and patient-centered care. Our team is made up of dedicated caregivers and respected physicians who are known in our community not just for clinical excellence, but for the way we treat our patients.

We’re looking for someone who shares the values that make Levenson Eye Associates unique – a professional who shows up with integrity, is prepared for teamwork, and a respectful and compassionate attitude towards our patients and every member of our team.

We are looking for 2 full-time Patient Coordinators to join our teams in Riverside and Mandarin! This role blends patient interaction, administrative skills, time management, and teamwork across multiple locations.

Our Riverside location: 751 Oak St. #200

Clinic hours vary between 7:00am to 5:00pm, Monday through Friday, 8-hour shifts.

• Welcome patients with professionalism and warmth during check-in and ensure a smooth, efficient check-out experience
• Verify insurance eligibility, authorizations, and demographic information; resolve discrepancies proactively
• Schedule and manage appointments across all five office locations, optimizing provider availability and patient flow
• Prepare, maintain, and audit patient charts to ensure accuracy, completeness, and compliance
• Support call center operations by answering incoming calls, assisting patients, and routing inquiries as needed based on staffing demands
• Assist with medical records requests, documentation, and coordination in accordance with internal protocols
• Always maintain strict adherence to HIPAA guidelines and standard operating procedures
• Collaborate closely with clinical and administrative teams to ensure seamless daily operations
• Comfortable to step in and lend a helping hand where needed! This is a team-based environment, and flexibility is key

• 1-2 years previous healthcare experience involving registration, insurance verifications, authorizations, and scheduling
• Ability to work in a highly fast paced environment
• Strong communication skills (verbal and written)
• Excellent active listening skills
• Must be dependable, self-motivating, and multi-tasking
• Experience working in a medical records environment highly preferred
• HIPPA Knowledge
• ** Must be flexible with schedule and adaptable to travelling to other locations if coverage is required.**

High School Diploma/GED or equivalent experience

Levenson Eye Associates is a multi-site ophthalmology practice with locations throughout the Jacksonville metropolitan area. Our experienced and skilled caregiver team specializes in the management of all eye related diseases. We use the most advanced technology available to provide the highest quality care to our patients and improve the health and well-being of the communities we serve.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/supplemental), and 401(k).

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.