Patient Care Navigator​/Coordinator

5 days ago Requisition

Salary Range: $18.00 To $21.00 Hourly

Pay: $18.00 - $21.00 per hour

Full-Time | Benefits | Consistent Schedule

At Mobile Medical
, we deliver high-quality primary care directly to patients in the comfort of their homes. As a Patient Care Navigator
, you'll play a vital role behind the scenes by coordinating patient care, processing provider orders, scheduling services, and ensuring every patient receives timely follow-up.

If you're an experienced medical office professional who enjoys multitasking, problem-solving, and making a meaningful impact on patient care, we'd love to meet you.

• $18.00 - $21.00 per hour

• 8:30 AM - 5:00 PM
• Medical insurance after 30 days
• PTO begins accruing on Day One
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Structured onboarding and training
• Opportunities for advancement within a growing healthcare organization
• Collaborative and supportive leadership team

As a Patient Care Navigator
, you'll coordinate patient care after provider visits and help ensure patients receive the medications, referrals, and services they need.

• Process provider orders and follow-up tasks
• Coordinate Home Health, laboratory, radiology, and DME services
• Complete medication and service prior authorizations
• Process prescription refill requests
• Communicate with patients, providers, pharmacies, and specialists
• Schedule and coordinate follow-up care
• Maintain accurate documentation within the EMR
• Support continuity of care for Mobile Medical patients
• Collaborate with providers and interdisciplinary healthcare teams
• Ensure compliance with documentation and regulatory standards

• Minimum one (1) recent year of medical office or healthcare administrative experience
• Experience with patient scheduling and front office operations
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Comfortable working in a fast-paced, high-volume environment
• Proficiency with Microsoft Office

• Experience with eClinical
  
  Works (eCW)
• Experience using Availity
  , United Healthcare Provider Portal
  , or Cover My Meds
• Medical Assistant (MA) Certification
• Associate degree in Healthcare Administration or related field

We encourage applicants with experience as:

• Patient Care Coordinator
• Patient Care Navigator
• Medical Assistant (MA)
• Certified Medical Assistant (CMA)
• Prior Authorization Specialist
• Medical Office Coordinator
• Clinical Administrative Assistant
• Medical Receptionist
• Front Office Medical Assistant
• Healthcare Customer Service Representative

At Mobile Medical, you'll be part of an innovative healthcare team focused on improving patients' quality of life by bringing primary care directly into the home. Every phone call, referral, and authorization you complete helps patients receive timely, compassionate care.

If you're organized, compassionate, and passionate about helping others, this is a rewarding opportunity to grow your healthcare career.

Employment is contingent upon successful completion of an AHCA Level 2 Background Screening.