Banquet Houseperson | Jacksonville Inn

Overview

Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

• Prior experience in a similar role within the hospitality or events industry preferred.
• Familiarity with banquet room setups (e.g., theater, classroom, U‑shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team‑first attitude.
• Knowledge of local attractions and events is a plus.