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Hospitality Operations Manager — Guest Experience Leader

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: crestline-external
Full Time position
Listed on 2026-09-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Crestline Hotels & Resorts is seeking an Operations Manager to lead hotel operations with a clear focus on service quality and profitability. You will plan, implement, and control strategies that drive guest satisfaction while building a capable, motivated team across all departments.

You will train and coach staff, monitor budgets and payroll, review service standards, and partner with department leaders to exceed guest expectations from arrival through departure.

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