Sr. Crewing Administrator

Job Description - Sr. Crewing Administrator (USA
0003PU)

Job Description Sr. Crewing Administrator - ( USA
0003PU ) Description

Who We Are:

As a privately held, U.S.

-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Remote

This role offers the opportunity to make a direct impact on vessel operations by ensuring they are properly staffed with qualified mariners. It combines strategic workforce planning, compliance oversight, and professional development, while also fostering collaboration with unions, regulatory bodies, and company departments. The position is dynamic and rewarding, blending problem ‑ solving, and customer service in a way that supports both organizational success and mariner growth.

You will assist management in administering all aspects of personnel staffing for vessels, including covering various fleet/vessel crewing needs in the absence of the regularly assigned Crewing Coordinator and/or Administrator. You will ensure mariners have the appropriate qualifications, coordinate timely and cost-effective travel, develop strategic crewing plans, forecast requirements, collaborate on training schedules, and provide professional development guidance. This role delivers timely, proactive customer service and communication to vessels, mariners, and internal Crowley stakeholders.

• Assist in routine administrative functions such as discharges, service awards, PAN reports, presentations, and PowerPoint materials.
• Participate in the development of crewing and crew travel budgets.
• Prepare and maintain accurate personnel records in coordination with other company departments.
• Build and maintain relationships with internal and external organizations.
• Provide functional advice or training to less experienced crewing personnel.
• Serve as the subject matter expert on crewing while working with minimal supervision.
• Ensure vessels are crewed with qualified, physically fit, and capable mariners for all required positions.
• Verify all crew documents and credentials.
• Ensure regulatory compliance for all crew certifications (USCG, MLC, training, medical/drug free, customer/contract requirements).
• Coordinate timely and cost-effective crew travel to and from vessels.
• Understand and apply multiple union contracts, customer requirements, and regulatory position requirements.
• Identify discrepancies and expirations in personnel qualifications.
• Assist in identifying training needs and developing training plans.
• Support crew development and succession planning.
• Forecast crew rotations based on mariner skill level, training, availability, and security clearance requirements.
• Provide high quality customer service and direct communication regarding mariner assignments.
• Interact with union hiring halls to dispatch mariners and assist in the union/employer grievance process.
• Participate in contract negotiations and official events as required.
• Support standardization and streamlining of departmental processes and training.
• Produce reports on workforce, work utilization, and assignments as required.
• Participate in unemployment hearings as necessary.

• High school diploma or equivalent, plus job related coursework.
• Bachelor’s degree in business preferred.
• 1–3 years of experience in marine crewing operations preferred.
• Experience in a high-paced, detail- oriented role with strong communication and customer service skills.
• Expertise…