Human Resources Generalist - Island Oaks RV Resort

Human Resources Generalist - Talent & Employee Experience Leader

Location: Island Oaks RV Resort
Job Type: Full-Time | On-Site

At Island Oaks RV Resort, we deliver a vibrant, hospitality-first experience where team member engagement drives unforgettable guest experiences.

We are seeking a high-impact Human Resources Generalist who will serve as the on-site HR leader for the property
, owning full-cycle recruiting while driving employee relations, engagement, and operational HR excellence.

This role operates at a strategic and leadership level
, acting as the primary HR partner to resort leadership and influencing culture, talent strategy, and workforce performance.

This is an ideal opportunity for an HR professional who thrives in fast-paced hospitality environments
, enjoys building teams from the ground up
, and excels at balancing recruiting with employee experience and compliance
.

• Lead full-cycle recruitment for all resort roles (hospitality, operations, maintenance, F&B, guest services, seasonal staff).
• Develop creative sourcing strategies across platforms such as Indeed, Linked In, hospitality job boards, and local pipelines.
• Build a strong employer brand aligned with a fun, guest-focused resort culture.
• Partner with department leaders to forecast hiring needs, define roles, and improve hiring outcomes.
• Conduct and guide interviews (phone, virtual, in-person) while coaching managers on selection best practices.
• Manage offer process including compensation recommendations and negotiations
  .
• Track and analyze key recruiting KPIs: time-to-fill, quality of hire, retention, and source effectiveness.
• Lead onboarding programs that ensure rapid integration and engagement of new hires.

• Serve as the trusted HR advisor and employee advocate for the entire property.
• Handle employee relations matters including conflict resolution, investigations, coaching, and corrective actions
  .
• Drive a positive, inclusive, and high-energy resort culture that supports engagement and retention.
• Partner with leadership to identify engagement gaps and implement action plans.
• Support performance management processes including feedback, discipline, and development planning.
• Promote a culture aligned with hospitality excellence and guest satisfaction
  .

• Ensure compliance with federal, state, and local employment laws
  , especially within hospitality and seasonal workforce environments.
• Manage HRIS systems, employee records, reporting, and documentation.
• Support benefits administration, onboarding, and offboarding processes.
• Maintain HR policies, employee handbook updates, and consistent application of procedures.
• Ensure compliance in areas such as wage/hour laws, I-9, EEO, and workplace safety
  .

• Act as the lead HR representative on-site, functioning as the strategic partner to resort leadership.
• Influence staffing models, workforce planning, and labor optimization.
• Mentor supervisors and managers on people leadership and HR best practices
  .
• Drive HR initiatives that support business goals, guest experience, and operational performance.
• Collaborate with corporate HR (if applicable) while maintaining ownership of day-to-day HR execution at the property level.

• Bachelor’s degree in Human Resources or related field (or equivalent experience).
• 3-5+ years of progressive HR experience
  , with strong emphasis on full-cycle recruiting.
• Experience in hospitality, resorts, RV parks, property management, or multi-unit environments preferred.
• Strong knowledge of employee relations, employment law, and HR best practices.
• Proven ability to influence leaders and operate independently as the sole HR presence on-site.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Excellent communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality, professionalism, and sound judgment.
• Experience mentoring leaders or acting in a lead HR capacity strongly preferred.
• HR certification (PHR, SHRM-CP) is a plus.

• Be the HR leader shaping culture and talent at a unique…