Recruiting Coordinator

Job Description

Resource Solutions have got an incredibly exciting opportunity! We’re looking to hire a Recruitment Coordinator based in our Global service centre in Jacksonville. The role of the recruitment coordinator is to offer a candidate concierge service to support the Recruiters in the end-to-end permanent recruitment process.

Assist with recruitment process and work closely with the Recruiters in making sure all procedures are followed and co-ordination of recruitment is fully covered and under control at all times. Responsibilities will include the following:

• Build and maintain relationships with agencies, external workers, HR and line managers
• Working with the Resourcing Partners to ensure the job details in the client’s system are correct and completed.
• Ensuring all the necessary approvals for the roles have been gained.
• Managing the release of roles through the system to the relevant sourcing channels according to SLAs and as advised by the Resourcing Partner.
• Managing candidate dispositions in the Client’s recruitment system.
• Updating the system with candidate feedback as advised by the Resourcing Partner following review of the shortlist.
• Interview scheduling and room bookings for AVP / VP hires within SLA time frames. Ensuring the hiring manager has a copy of the CV, calendar invite and room bookings.
• Ensuring all interview notes are stored appropriately and recording all feedback in the Client’s recruitment system.
• Ensuring the offer details are completed accurately on the recruitment system in conjunction with the Resourcing Partner.
• Acting as a key point of contact to liaise with the key delivery teams and the client’s onboarding team, to ensure seamless hand-offs and a focus on candidate experience
• Providing an appropriate escalation point during onboarding, ensuring the candidate start-date is achievable and updating relevant parties with any changes
• Ensuring all candidate contact reflects the Client’s brand and values
• Ensuring the smooth running of the recruitment administration processes
• Ensuring all administration procedures and processes are fully documented for the on-site team
• Relieving on-site Resourcing Partners of as much administration as possible and helping to identify and implement improvements in systems and processes
• Working to set time frames for daily and weekly deadlines and have attention to detail
• Maintaining all central inboxes and helplines as required and that all queries are responded to within SLA.
• Ensuring correct data is maintained in Recruitment Systems and paper files through regular auditing and archiving
• Gaining a strong understanding of the RS Remit within the client and work as an active team player in the team in achieving objectives and exceeding expectations
• Understanding of and working to all SLAs pertaining to the role
• Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.
• Ensuring the role complies with any reasonable changes over time.

• Service and delivery focused with very professional attitude essential.
• Excellent and professional written and verbal communication skills essential.
• Prioritising effectively is an essential skill.
• Ability to work to tight deadlines is an essential skill.
• Experience of working in a client/customer care environment highly desirable.
• Excellent team player. Must also be people orientated.
• Able to work autonomously but also work within a team environment.
• Organised and methodical with a strong attention to detail.
• Interest in business issues and motivated to add commercial value.
• Able to provide an effective, professional and timely response to the client and candidates.
• Highly responsive with excellent ability to absorb information quickly.
• Confident with the ability to work well in a demanding environment.

To offer a candidate concierge service to support the Recruiters in the end-to-end permanent and temporary recruitment process.