Bilingual Workforce Operations Coordinator

Bilingual Workforce Operations Coordinator

Full-Time | Monday-Friday, 8:00 AM-5:00 PM

On-Site Position

We are seeking a highly organized, relationship-driven Bilingual Workforce Operations Coordinator to manage and support a large network of independent contractors.

This is not a traditional HR or corporate recruiting position
. While the role does include identifying, interviewing, and onboarding new contractors, the primary focus is workforce coordination, contractor management, compliance, operational support, documentation, and contractor engagement
.

The ideal candidate enjoys working with people but is equally strong at managing details, solving day-to-day operational issues, maintaining accurate records, and ensuring contractors are ready and available when needed.

What You’ll Be Responsible For

• Serve as a primary point of contact for independent contractors throughout their relationship with the organization.
• Coordinate new contractor setup, onboarding, documentation, agreements, and start dates.
• Maintain an active and reliable pool of contractors to support ongoing business needs.
• Track contractor availability, status, documentation, and assignment readiness.
• Communicate regularly with contractors regarding assignments, requirements, documentation, and operational updates.
• Help resolve contractor questions and day-to-day issues quickly and professionally.

Workforce Sourcing & Onboarding

• Identify and engage potential independent contractors as workforce needs arise.
• Conduct initial conversations and interviews to determine qualifications, availability, and fit.
• Maintain a pipeline of qualified contractors for upcoming assignments.
• Coordinate onboarding from initial contact through activation.
• Support referral programs and other initiatives designed to expand the contractor network.

Recruiting is one component of this position, but this is not a traditional Talent Acquisition role.

Operations Support

• Partner closely with Operations to ensure sufficient contractor coverage for upcoming projects and assignments.
• Coordinate contractor check-in and assignment-related activities.
• Monitor workforce needs and proactively identify potential coverage gaps.
• Maintain accurate contractor and assignment information within internal systems.
• Assist with contractor compensation documentation and coordination with internal departments.
• Support contractor events and other workforce-related activities.

Compliance & Documentation

• Collect, review, and maintain required contractor documentation.
• Conduct routine contractor compliance reviews.
• Maintain organized electronic contractor files.
• Ensure contractor agreements and assignment-related documentation are completed accurately.
• Support internal audits and documentation requirements.
• Maintain accurate information within CRM and database systems.

Contractor Engagement & Retention

• Build strong relationships with contractors to encourage engagement and retention.
• Coordinate contractor appreciation and recognition initiatives.
• Manage referral programs and contractor communications.
• Help create a positive contractor experience from onboarding through ongoing assignments.
• Proactively address contractor concerns that could impact retention or availability.

What We’re Looking For

This position is best suited for someone with experience in areas such as:

• Workforce coordination
• Staffing operations
• Field operations
• Event staffing
• Logistics coordination
• Account or contractor coordination
• Operations administration

Qualifications

• Previous experience coordinating employees, contractors, field personnel, temporary workers, or another high-volume workforce.
• Strong organizational skills with the ability to manage multiple people, deadlines, and priorities simultaneously.
• Excellent follow-up and attention to detail.
• St…