Desktop Support Engineer

Job Description

The Workplace Site Reliability Engineer is responsible for the operations of technologies and applications present in the workplace such as:
Meeting room devices (Cisco CUCM and endpoints, Microsoft Teams Rooms, Pexip), Digital signage (Triple Play), Print services (LRS, HPO Web Iet admin), End user peripherals (monitors, headsets, etc.). Workplace SRE is responsible for the deployment of new systems and features in production, supporting the existing environment while maintaining internal controls for reliability, audit, and security of such systems. Perform administrative and operational tasks to maintain infrastructure, including server administration on Windows and Linux, and networking experience with AV systems and real‑time media products such as Microsoft Teams Rooms, Cisco Zoom, and AV endpoints.

The SME will be responsible for troubleshooting and resolution of issues with real‑time communications platforms, supporting services and dependencies, performing security administration tasks such as certificate renewals, conducting disaster recovery testing, patching, maintenance & remediation, and providing timely support to compliance and legal surveillance activities.

• Troubleshooting, audiovisual

Intermediate Level

Contract position based out of Jacksonville, FL.

The pay range for this position is $30.00 – $35.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available;
Life Insurance (voluntary life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, vacation or sick leave).

This is a fully onsite position in Jacksonville, FL.

This position is anticipated to close on Jan 30, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.