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Senior Technical Product Analyst

Job in Jacksonville, Duval County, Florida, 32210, USA
Listing for: Saxon Global
Full Time position
Listed on 2026-02-02
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant, Technical Support, Cloud Computing
Job Description & How to Apply Below
Key Responsibilities:
API Integration & Testing
  • Consume internal APIs and endpoints.
  • Define required vs. optional API fields, including data types (boolean, string, number, array) and regex patterns.
  • Execute API calls using test data in staging environments to validate requests/responses.
  • Handle API errors and design user experience responses for failure scenarios.
Permission Management
  • Coordinate with architects to request necessary role-based API permissions.
  • Ensure permissions are granted early to support development and QA timelines.
Solution Documentation & Design
  • Create and review solution diagrams (sequence diagrams, flow diagrams) for integration scenarios.
  • Review and interpret Swagger/OpenAPI documentation to guide implementation and determine scope.
  • Define integration requirements for new services and direct implementation partners on fields and logic.
Implementation Oversight & Collaboration
  • Facilitate cross-functional calls to review implementations with architects and stakeholders.
  • Provide guidance to development teams on unexpected values (nulls, errors) and handling strategies.
  • Ensure compliance with integration guardrails and implementation models.
Required Technical

Skills:

  • Strong understanding of RESTful APIs and integration patterns.
  • Proficiency in reading and interpreting Swagger/OpenAPI specifications.
  • Familiarity with JSON, data types, and regular expressions (Regex).
  • Experience testing APIs in staging environments and validating responses.
  • Basic understanding of permissions/roles within API ecosystems.
  • Ability to develop or manage solution/sequence/flow diagrams using tools like Lucidchart or Visio.
Preferred Qualifications:
  • Detail-oriented with strong analytical and problem-solving skills.
  • Ability to anticipate integration challenges and design user-friendly error handling.
  • Strong documentation and communication skills to translate technical details into implementation guidance.
  • Experience in enterprise-scale environments, ideally within hospitality, travel, or service sectors.
  • Familiarity with Agile practices and tools such as JIRA and Confluence.
Education & Experience:
  • Bachelor's degree in Information Systems, Computer Science, or Engineering.
  • 5+ years of technology-related experience.
Additional

Skills:

  • Ability to analyze bugs and scenarios, provide technical solutions, and troubleshoot issues.
  • Understanding of data flow between upstream and downstream systems.
  • Experience with SQL queries, containers, and running scripts in cloud environments.
  • Knowledge of performance testing and code review processes.
  • Strong problem-solving skills and ability to work independently.
Position Requirements
10+ Years work experience
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