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IT Support Specialist
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-02-16
Listing for:
Seaside Charter Schools
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
The IT Support Specialist will provide high-level technical support to staff and contractors.
Duties/Responsibilities:- Evaluate expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manager workload and system requirements
- Provides technical support identifying, investigating, and resolving users’ problems with computer software and hardware.
- Applies knowledge of computer software, hardware, and procedures to solve problems
- Works to research and resolve problems
- Work to explain issues and recommend any modifications needed
- Arrange service by software or hardware vendors to repair or replace any defective products
- Develops and communicates IT projects and goals
- Maintains knowledge of technology innovations and trends
- Knowledge of subject content
- Strong oral, written, and interpersonal and customer service skills
- Strong organizational skills
- Strong analytical and problem-solving skills
- Superior understanding of computer hardware and software systems
- Ability to explain technical issues to technical and non-technical employees
- Able to travel to all three campuses
- Bachelor’s degree in Computer Science or related field, or equivalent experience, required
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