Major Incident Leader, IT Service Management

A financial services institution is seeking an IT Service Management Incident Manager in Florida. This role involves managing the IT incident management program aligning with ITIL best practices, facilitating major incidents, and driving continuous improvement through root cause analysis. Candidates should have extensive experience in IT Service Management, particularly in structured environments. Strong leadership and communication skills are essential for this high-pressure role, where you will collaborate with various teams to ensure rapid recovery from incidents and compliance with banking regulations.
#J-18808-Ljbffr