Digital Strategy and Integration Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

Project/Program Management Group

Technology Program/Portfolio Management

Professional

All Job Posting Locations:
Jacksonville, Florida, United States of America

Johnson & Johnson is recruiting for a Digital Strategy and Integration Lead to join our Vision Care team in Jacksonville, FL.

About Vision:
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.

Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at

The Digital Strategy and Integration Lead is a pivotal role responsible for steering the organization’s benchmark digital strategy with a strong emphasis on developing an actionable roadmap, enhancing order to cash (O2C) systems integration, and advancing digital collaboration with key customers. This position will be instrumental in shaping future digital capabilities to deliver seamless omni-channel customer services and innovative product ordering experiences.

The role reports to the Senior Director, Vision Deliver Americas and works closely with IT, Sales, Operations, and Customer Experience teams.

• Develop and Implement Digital Strategy:
  Design a comprehensive digital strategy that aligns with business objectives and industry trends and standard methodologies.
• Create and maintain a detailed digital transformation roadmap, prioritizing initiatives for maximum value delivery.
• Develop and Complete Digital Strategy:
  Design and implement a comprehensive digital strategy that aligns with business objectives and industry trends, focusing on an actionable roadmap for future digital capabilities and omni-channel customer engagement.
• Order to Cash (O2C) Systems Integration:
  Lead the analysis, optimization, and integration of O2C processes across platforms to enhance efficiency and accuracy. Drive system enhancements to automate billing, invoicing, and payment reconciliation, while researching and adopting emerging digital trends such as AI-driven credit management and real-time analytics.
• Digital Integration with Key Customers:
  Develop and implement strategies for seamless digital integration with strategic customers, enabling real-time data exchange and automated transactions. Collaborate with customer technology teams to ensure connectivity, joint innovation, and support omni-channel solutions like unified communications, automated chatbots, and mobile ordering platforms.
• Innovate Digital Product Ordering:
  Champion advancements in digital product ordering by integrating with e-commerce platforms and B2B marketplaces to deliver unified, customer-centric experiences.

• Order To Cash (O2C) Systems Integration:
  Lead efforts to analyze, optimize, and integrate O2C processes across platforms for greater efficiency and accuracy.
• Identify and implement system enhancements to automate and streamline billing, invoicing, and payment reconciliation.
• Digital Integration with Key Customers:
  Develop and implement strategies for digital integration with strategic customers, enabling real-time data exchange and…