Specialist PC Systems | Network Day Shift
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-02-21
Listing for:
University of Florida Health
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
Overview
FTE: 1.0
Hours: Monday – Friday, 8:30 AM – 5:00 PM
Reports To: PC System Support Manager
Position Summary:
The PC Systems Specialist – Level 1 provides technical support and ensures the proper functionality of supported system(s) or application(s). This role requires a clear understanding of systems functionality and departmental processes as they relate to the supported applications, enabling efficient troubleshooting and user support.
Key Responsibilities- Diagnose, troubleshoot, and resolve hardware, peripheral, and software application issues.
- Serve as an escalation for the PC Systems Specialist 1 positions.
- Utilize strong technical, organizational, and communication skills to provide effective support.
- Assist with projects as assigned.
- Work independently and collaboratively in a solution-oriented, customer-focused environment.
- Maintain a clear understanding of supported systems and applications to ensure effective problem resolution.
- Education:
- Required: High School Diploma or GED.
- Preferred: Associate degree in a relevant field.
- Experience:
- Required: 1–2 years of experience in an applicable technical field with working knowledge of PC hardware and software.
- Preferred: N/A
- Skills and Abilities:
- Ability to communicate clearly and concisely.
- Excellent interpersonal skills.
- Strong understanding and hands-on experience with PCs.
- Licensure/
Certifications:- Required: None.
- Preferred: Technical certification(s) related to the field or production technologies.
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