Onsite POS Hardware Repair Technician - Bench & PCB Expert

The Repair Technician I is responsible for diagnosing, troubleshooting, repairing, reconfiguring, and quality testing PAX point-of-sale (POS) hardware devices in a fast-paced warehouse repair environment.

This is a hands-on bench technician role focused on hardware-level repair at the SMD, IC, and component level. The ideal candidate is comfortable opening devices, replacing internal components, performing rework, re-imaging units, and documenting all repair activity accurately in internal systems.

This is not a cloud IT or help desk role. Success in this position requires mechanical aptitude, electronics repair experience, strong attention to detail, and the ability to maintain consistent throughput while meeting quality standards.

• Onsite only (no remote or hybrid flexibility)
• Bench-based technical work
• Production-driven environment with daily output goals
• Cost-conscious, efficiency-focused leadership
• Team-based environment with individual accountability
• Emphasis on repeatable process and quality control

Key Responsibilities

Hardware Diagnostics & Repair

• Diagnose malfunctioning POS terminals and related electronic devices
• Replace defective internal components, boards, connectors, and subassemblies
• Perform PCB rework in accordance with engineering specifications
• Rework assembled equipment according to updated engineering change orders

Testing & Configuration

• Test repaired devices using proprietary diagnostic and testing systems
• Download and configure firmware, operating systems, and required applications
• Perform system re-imaging and configuration
• Conduct final QA testing to ensure product meets quality standards before release

Documentation & Process Compliance

• Accurately document all repair actions and support incidents in internal systems
• Log inventory usage and track product movement within assigned workstation
• Maintain accurate repair records and daily progress reports
• Follow all production specifications and established operational procedures

Lean & Productivity Contribution

• Contribute to lean initiatives aimed at increasing productivity and reducing waste
• Maintain consistent repair throughput while preserving quality
• Identify process inefficiencies and communicate improvements when appropriate

Tools & Equipment Usage

Utilize tools including but not limited to:

• Soldering station
• PCB rework station
• Heat plate
• Electric screwdriver
• Ionizing air gun
• Compressed air system
• Proprietary testing systems
• Electric scale
• Scanner
• Windows-based PC systems

Workstation & Safety

• Maintain clean and organized work area
• Follow safety protocols and ESD procedures
• Manage and track workstation inventory responsibly

Required Skills & Abilities

• Ability to read and interpret:
• Schematics
• Diagrams
• Bills of materials
• Testing software prompts and instructions
• Strong mechanical and electronic troubleshooting ability
• Detail-oriented with strong quality focus
• Comfortable performing repetitive technical work
• Ability to maintain steady productivity in a fast-paced environment
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Reliable attendance and punctuality
• Positive attitude and team-oriented mindset

Education & Experience

• High school diploma or equivalent required
• Minimum 2 years of hands-on electronics repair experience preferred
• Chip-level or component-level repair experience strongly preferred
• Experience working in a repair lab, manufacturing, or production environment preferred

What Success Looks Like in This Role

• Consistent daily repair throughput
• Low rework or return rate
• Strong attendance and reliability
• Comfortable long-term in a hardware-focused role
• Team player with low ego and high accountability

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit  to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.