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HelpDesk/Support Technical Support

Help Desk & Customer Support Associate

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Rf-Smart
Full Time position
Listed on 2026-05-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Rf-Smart is seeking a Customer Support Associate in Jacksonville, Florida to provide initial support through inbound calls and emails. The role involves troubleshooting basic product-related issues, documenting help desk interactions, and redirecting complex problems to technical support. Candidates should have some experience or education in a relevant field and possess good communication skills. This entry-level role offers a supportive environment with a work schedule from 10 am to 7 pm EST.
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Position Requirements
10+ Years work experience
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