Senior Business Analyst

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Working Hours:

Monday-Friday, 8:00AM-5:00PM

FLSA Status: Exempt

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:

• Employer-sponsored medical, dental, and vision plans
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
• Education Assistance Program and ongoing professional development opportunities
• Wellness Lunch N Learns
• Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

The Senior Business Analyst (IT) will lead complex, cross-functional initiatives in support of our Property & Casualty insurance technology platforms. This role is ideal for a formalized, Agile-experienced Business Analyst who excels at operating in ambiguity, conceptualizing business needs, and translating them into high-quality, executable requirements.

This position partners closely with business stakeholders, product owners, developers, and QA teams to ensure solutions address the true business problem the why, not just the stated request.

• Business Discovery & Conceptualization
  • Lead discovery efforts to understand business goals, pain points, and value driver
  • Conceptualize the ask by uncovering root causes and clarifying ambiguous requirements
  • Translate loosely defined ideas into structured problem statements and solution options
• Requirements & Analysis
  • Perform end-to-end business analysis using formal BA techniques
  • Conduct GAP analysis to define current-state and future-state capabilities
  • Document requirements using Agile artifacts (user stories, acceptance criteria)
  • Create and maintain business rules, functional documentation, and process flows
• Agile Delivery
  • Operate as a senior BA within an Agile/Scrum environment
  • Support backlog refinement, sprint planning, and iterative delivery
  • Use Jira to manage requirements, progress, and dependencies
• Stakeholder Engagement
  • Act as a trusted advisor to business and IT stakeholders
  • Facilitate workshops and working sessions
  • Communicate clearly across technical and non-technical audiences
• Quality & Testing Support
  • Partner with QA to define testing strategies aligned to requirements
  • Support UAT, validate outcomes, and assist with defect resolution
• Process Improvement
  • Develop process flow maps and identify efficiency opportunities
  • Recommend improvements aligned with business strategy and compliance needs

• Bachelor’s degree or equivalent experience
• 5+ years of experience as a Business Analyst working with IT teams
• Strong experience in Agile delivery environments
• Demonstrated ability to work effectively in ambiguous problem spaces
• Experience with GAP analysis, process modeling, and requirements documentation
• Proficiency with Jira and Agile tooling
• Excellent communication and stakeholder management skills
• Property & Casualty insurance experience (Homeowners preferred, not required)
• Experience with finance or billing-related systems
• Background supporting QA and testing strategy
• Familiarity with P&C platforms (e.g., Guidewire, Duck Creek)

• Experience in Property & Casualty insurance, particularly Homeowners (preferred, not required)
• Ability to conceptualize business requests, uncover root causes, and articulate the why
• Proven success working in ambiguous problem spaces and driving clarity
• Strong Agile Business Analysis experience (user stories, acceptance criteria, backlog refinement)
• Hands-on experience partnering with IT and QA teams throughout delivery and testing
• Expertise in GAP analysis,…