Data Scientist Director; Customer & Product Analytics-Executive Director

As a Data Scientist Director of the Customer & Product Data & Analytics Team, you’ll combine a heavy dose of consultation with leading the development and implementation of analytical and data strategies throughout our Private Client business. To achieve success, you’ll need to be analytically/technically strong, and will have deep customer, product, finance, and strategy analytics expertise at a leading financial services firm, preferably serving consumer, wealth and small business banking segments.

As someone with a passion for data and analytics, you’ll be presented with problems that don’t have a defined solution. Your team will be expected to assess and comprehend the situation, then develop analytical and data solutions to proactively address it. The type of analytical projects/questions posed to you and team can be of the highest level of difficulty, each with the chance of having significant impact to the business.

Job Responsibilities

• Develop and support innovative analytics and data strategies for the Private Client business that will leverage new and existing data sources related to customers, products, accounts, transactions, channels.
• Interface directly with senior executives in Finance, Strategy, Product and Data & Analytics teams across the organization
• Solve key business problems by leading the practical application of data sciences/analytics, analytic data design, modeling/machine learning, and data visualization efforts
• Mentor, develop, and lead a team of talented advanced analytics professionals
• Understand client’s business challenges to efficiently structure practical solutions that create favorable business impact
• Innovate with the customer and business impact in mind
• Skillfully work with multiple business partners, clients, and senior executives and communicate with them at their level of analytical/technical understanding

Required qualifications, capabilities, and skills

• BS Degree in a quantitative field and 10+ years of producing and overseeing advanced analytics work to include people management and development
• Experienced in the practical use of customer/account data, channel usage, and client profitability for analytics, segmentation, management insights, loan and product pricing, and sales management to drive market share growth and profitability improvements
• Seasoned Analytics professional with broad knowledge of quantitative and analytical concepts, methods, tools, and technologies
• Proficiency in data analysis languages such as Python, SAS, Java, R, JavaScript, C++, Scala and relational databases/tools like SQL, Teradata, Snowflake, etc.
• Adept at identifying, buying, testing and deploying new data types that can drive insights from varied sources
• Demonstrates well-rounded skills in a variety of areas including: time series analysis, learning algorithms, dimensionality reduction, experimental design, A/B and multivariate testing, and matched pairs analytics
• Robust technical experience in data extraction, transformation, and load (ETL) processing
• Experience with Public and Private Cloud platforms such as AWS, Azure, etc.
• Hands-on experience in delivering analytics and insights to multiple levels of management supporting Strategy, Finance, Product, and Sales.
• Skilled at creating impactful presentations using Tableau and presenting recommendations in a consultative and influential manner at the executive level

Preferred qualifications, capabilities, and skills

• MBA, Master's, or PhD in a quantitative field preferred:
  Statistics, Applied Mathematics, Computing and Information Theory, Econometrics, Biostatistics, Operations Research, or Industrial / Electrical Engineering
• Financial Service industry experience desired, but we are open to evaluating candidates with strong analytics backgrounds from other industries
• Strong knowledge of Consumer/Wealth/Investment/Small Business products and services, including deposits, lending, cash management, investments, credit cards and merchant services
• Management of teams that are located offshore

Hybrid-60% in-office

Please note:

Relocation assistance is not offered/supported for this role.

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