Application Development Technology Lead

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Partner with senior operations business and technology leaders to analyze complex, business challenges and design innovative, end-to-end automated solutions that align with strategic goals.
• Champion and design AI‑forward solutions, incorporating Machine Learning (ML) and Large Language Models (LLMs) to drive next‑generation automation and efficiency.
• Design strategic control automation, developing AI‑forward solutions to enhance monitoring, reduce operational risk, and ensure regulatory adherence.
• Act as business process subject‑matter expert for the Fraud Automation and Support Team, resolving high‑impact problems by providing expertise in systems and business process analysis.
• Lead the initial evaluation of business technology requests, providing a strong, technically‑grounded perspective to vet requests, define high‑level solutions, and guide development teams toward innovative and viable solutions.
• Ensure data quality, governance, and compliance are central components of all solution designs, moving beyond basic process management to strategic data utilization.
• Serve as a trusted strategic partner to Operations Business leadership, actively contributing to strategy definition, providing transparent project updates, proactively identifying and mitigating timeline risks, and adeptly navigating unforeseen challenges.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years of relevant experience in Apps Development or systems analysis role.
• Demonstrated experience leading successful implementation of complex technology projects, from initial concept and feasibility through to final deployment.
• Extensive experience in system and business process analysis, with deep focus on understanding, re‑engineering, and automating operational workflows.
• Strong, practical experience with AI‑forward technologies, including the application of Machine Learning (ML) and Large Language Models (LLMs) to solve real‑world business challenges.
• Demonstrated ability to act as a trusted strategic partner to senior business leadership, translating business strategy into actionable technical roadmaps.
• Exceptional written and verbal communication skills, with proven ability to articulate complex technical concepts to non‑technical stakeholders and influence decision‑making at all levels.
• Subject Matter Expert (SME) in at least one area of Applications Development.
• Ability to adjust priorities quickly as circumstances dictate.
• Demonstrated leadership and project management skills.

• Bachelor’s degree/University degree or equivalent experience.
• Master’s degree preferred.

Primary

Location:

Jacksonville, Florida, United States.

Salary Range: $ - $.

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including:

• Medical, dental and vision coverage.
• 401(k).
• Life, accident and disability insurance.
• Wellness programs.

Citi offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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