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Tool Design Engineer/Ivanti
Job in
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-06-03
Listing for:
3B Staffing
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Consultant, IT Support
Job Description & How to Apply Below
Ivanti Subject Matter Expert
Roles & Responsibilities
- Platform Design & Configuration:
Designing, building and to align with ITIL processes and business requirements. - Workflow Automation:
Developing and enhancing automated workflows for efficiency (e.g., Service Request, Incident, Change Management). - Integrations:
Connecting Ivanti with other IT systems (CMDB, Asset Management) for seamless data flow and comprehensive insights. - Security & Access Management:
Managing user roles, permissions, and access rights within the platform. - Technical Support:
Providing advanced support and troubleshooting for Ivanti-related issues. - Documentation:
Maintaining clear documentation for configurations, processes, and upgrades. - Stakeholder
Collaboration:
Partnering with IT teams, Service Desk, and business units to gather requirements and ensure solutions meet needs
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