Social Media Specialist

Job Description

FIS powers the technology behind $10 trillion in daily transactions — and we're building a social media presence that matches that scale. We're hiring a Social Media Specialist who can think like a content strategist and execute like a platform-native creator. This role reports to our Social Media Director and requires a deep understanding of a complex, global financial technology business to translate it into compelling, performance‑driven social media content across Linked In, Instagram, X, and Facebook.

• Produce high‑quality social media content daily across Linked In, Instagram, X and Facebook — original copy, design, short‑form video, and multimedia.
• Create content natively for each platform, understanding its language and algorithm.
• Align every post with a broader content strategy, building editorial calendars that serve brand goals and platform algorithms.
• Develop fluency in FIS’s domains (payments, banking, capital markets, enterprise technology) to create credible B2B content.
• Track social media analytics and engagement metrics, identify drivers of performance, and use data to continuously improve creative output.
• Monitor, respond to, and spark engagement across all FIS social channels, representing the brand with intelligence and personality in comments, threads, and real‑time moments.

• 3–5 years of social media content creation experience with a portfolio demonstrating creative range and platform fluency (copy, visual, video).
• Intellectual curiosity to learn complex B2B business quickly and editorial judgment to distill it for sophisticated audiences.
• Sharp copywriting and visual storytelling instincts that differentiate earning attention from filling a calendar.
• Proficiency with social media management platforms, scheduling tools, and analytics, and the ability to interpret metrics into actionable insights.
• Bias toward action: manage multiple work streams, produce at speed, and bring ideas proactively.

• Experience creating social media content for B2B, Fortune 500, or financial services brands.
• Video production and editing skills.
• Fluency with AI‑powered content creation tools.
• Working knowledge of financial services, payments, fintech, or banking.

• A modern, international work environment with a dedicated, motivated team.
• Career development tools, resources, and opportunities.
• Comprehensive benefits supporting lifestyle and wellbeing.
• Collaboration, flexibility, and respect.
• Competitive compensation ($125,850–$213,950) and the chance to create portfolio‑worthy B2B social media work at real scale.
• Seat on a small, ambitious team building FIS’s social media presence from the ground up within a $10B+ global financial technology company.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.