System Engineer III

Company Introduction Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration.

Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!

Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.

Why Availity Excites:

At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.

Roles & Responsibilities We are seeking an experienced Azure Virtual Desktop (AVD) Engineer to serve as the technical authority for an established AVD environment. This role is engineering focused, responsible for architecture, image lifecycle, automation, performance, security and modernization.

The ideal candidate brings 3–5 years of hands-on AVD engineering experience, deep Azure knowledge, strong scripting skills, and the ability to document and train others.

You will own complex initiatives end-to-end, mentor engineers, set standards, and partner across Security, Networking, and Enterprise Apps to drive measurable outcomes in device compliance, zero trust, and user productivity.

Essential Duties:

Design, deploy and refine AVD architecture for reliability, scalability, cost efficiency and security. Troubleshoot complex issues (e.g.: user experience, profile issues, connectivity, performance and application behavior).Own and evolve the AVD platform, including host pools, session hosts, scaling, FSLogix and performance optimization.

Build, maintain, and optimize golden images (Windows Enterprise multi-session). Manage image pipelines (e.g.: Azure Image Builder, Managed Images / Shared Image Gallery) and ensure image consistency, patching, application delivery alignment and rollback strategies.

Engineer AVD infrastructure including VNets, subnets, NSGs, DNS and routing. Partner with network and security teams on traffic flow, access control and optimizations.

Define and enforce configuration standards, change control, Windows lifecycle (update rings, feature updates, delivery optimization, etc.) and best practices for global device management.

Design, deploy and troubleshooting Intune configuration policies, compliance policies and app deployments. Align Intune policy behavior with AVD session host requirements and troubleshoot policy conflicts and application failures.

Drive automation, monitoring and reliability by building scalable solutions with Power Shell, Bicep, Azure Automation and Git; delivering actional reporting via Log Analytics and Power BI. Lead proactive remediations and analytics, participating in incident management and root cause analysis.

Provide advanced expertise and mentorship, collaborate with Security on policy design and integration and deliver clear documentation to align stakeholders and achieve measurable results.

Understand and integrate Entra , Conditional Access Policies and Identity-driven access and device posture considerations. Partner with security teams to align with zero-trust models.

Create clear, durable technical documentation (runbooks, architecture diagrams, SOPs) and train support staff on new AVD features, changes and workflows.

Participate in On-Call rotation and assist in incident troubleshooting for prompt mitigation of issues.

Key

Qualifications:

8+ years in enterprise endpoint engineering or cloud infrastructure, with 5+ years dedicated to AVD in environments of 5,000+ devices (or comparable complexity).

Experience with Azure infrastructure services:
Intune policy creation and…