Dynamics 365 Functional Consultant - Marketing

Dynamics 365 Functional Consultant
- Marketing Consultant II

We are seeking a skilled Dynamics 365 Functional Consultant
- Marketing to lead the implementation and optimization of Dynamics 365 Customer Insights / Marketing (Customer Journeys) solutions. The role involves working closely with business stakeholders to design, configure, and deliver end‑to‑end marketing automation and customer engagement solutions.

• Business Analysis & Requirement Gathering
• Engage with marketing stakeholders to understand campaign strategies, customer engagement models, and business objectives
• Solution Design & Configuration
• Configure Dynamics 365 Marketing / Customer Insights features
• Customer journeys
• Campaign Management & Demonstration
• Conduct solution demos showcasing marketing automation capabilities
• Validate campaign flows, segmentation logic, and engagement strategies with stakeholders
• Implementation & Delivery
• Support end‑to‑end D365 Marketing implementations
• Collaborate with technical teams for integrations (CRM, third‑party marketing tools, customer data platforms)
• Testing & Deployment
• Define and support UAT scenarios for marketing campaigns and journeys
• Ensure quality validation of segmentation, triggers, and communication workflows
• Training & Adoption
• Conduct training sessions for marketing users and business teams
• Prepare user guides, campaign playbooks, and knowledge materials
• Stakeholder & Communication Management
• Act as liaison between marketing teams and technical teams
• Provide consulting on digital marketing transformation using D365

• Strong experience in Dynamics 365 Customer Insights / Marketing module
• Hands‑on experience with Customer journeys & segmentation
• Email campaign management
• Lead management & scoring
• Good understanding of marketing automation and digital marketing processes
• Technical Exposure (Preferred)
• Knowledge of Power Platform (Power Automate for campaign workflows)
• Dataverse & data models
• Integration with tools like Linked In, Adobe, or other marketing platforms
• Understanding of data integration and customer data platforms
• 10+ years of experience in Microsoft Dynamics 365 (CRM/CE)
• Minimum 4+ end‑to‑end implementation projects in Marketing / Customer Insights
• Bachelor's degree in Engineering / IT / Business or related field
• Preferred
  
  Certifications:
  
  MB-210 / MB-280 (Customer Engagement / Sales / Marketing exposure), PL-200 (Power Platform Functional Consultant)

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience.

Role

Location:

Florida

Compensation Range: $102,000 – $153,000

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part‑time employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part‑time temporary employees receive 6 days of paid sick leave each year…