More jobs:
Client Operations Manager, SaaS & Incident Response
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-06-22
Listing for:
Intercontinental Exchange (ICE)
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
Intercontinental Exchange (ICE) is looking for a Manager, Client Operations to lead day-to-day operational support and ensure high client satisfaction. The role involves managing client issues, overseeing incident management, and coaching team members.
The ideal candidate has over 5 years of experience in technical support, with strong leadership and problem-solving skills, preferably in a SaaS or financial services environment. This position requires excellent communication abilities and a commitment to client service.
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