Network Systems Engineer

Our Client is innovative and growing software company and provide a business software for the industries.

Provide IT support and network administrator service in San Francisco Bay Area (Palo Alto, Mountain View, etc) California. Must be Bilingual English and Japanese.

• Network administration tasks at on-site.
• Troubleshooting on LAN/Wi‑Fi environment.
• Maintain user/group administration, such as AD, GPO, WSUS, VPN, Endpoint Protection, etc.
• Client computer‑related support to customers, at on-site.
• Maintain, support and troubleshoot on client computers.
• H/W and S/W support to the customer by contacting vendor/s support.
• Coordination with H/W and S/W vendor and perform IT related support to customers.
• Act for the preventative measures, prepare and provide necessary information for customer’s system stability.
• Reporting to customers and/or SI manager.
  • Daily Time‑in/out
  • Field Service Log
  • Other administration

• BS or BA in Computer Sciences or equivalent experience.
• 3+ years of experience in system integration projects/tasks for multiple customers.
• Business communication and documentation skills.
• English and Japanese bilingual skills (verbal and written) required.

• Cisco router
• Firewall/VPN (Juniper Networks, etc.)
• WiFi (Cisco Meraki, etc.)
• Cisco Switch
• Windows OS (Client:7/8/8.1, Server 2008/2012)
• Endpoint Protection
• Diagnose and troubleshooting on network and client computers
• VMware and Hyper‑V

Must be able to work independently and as part of a team and with excellent communication skills both verbal and written.

Need to travel to customer sites on‑time.

Experience of Retail Domain is Advantage.