Desktop Support Technician
Job in
Jacksonville, Duval County, Florida, 32226, USA
Listed on 2026-06-27
Listing for:
ThreePDS Inc
Full Time, Contract
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Support, Technical Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Jacksonville, FL (32226 area)
Monday–Friday, 8:00 AM – 5:00 PM
12-month contract (strong potential for extension or conversion)
About the Opportunity
We’re looking for a motivated Field Engineer III to join our team supporting a government client. This is a great opportunity for early-career IT professionals or recent grads who want hands-on experience with hardware, software, and network support in a dynamic environment.
If you enjoy troubleshooting, working with technology, and solving real-world problems—this role is for you.
What You’ll Be Doing
- Set up, install, and maintain computer hardware and software
- Troubleshoot issues across desktops, laptops, printers, and basic network devices
- Support and maintain legacy and current systems
- Perform hardware replacements (including disk swaps on enterprise systems)
- Handle installs, moves, adds, and changes (IMAC work)
- Test and certify systems and applications
- Work with ticketing systems to track and resolve issues
- Collaborate with Help Desk/Service Desk to resolve escalated problems
- Deliver excellent customer service and maintain professionalism on-site
- 1–3 years of IT support experience (or strong technical training/recent grad)
- Basic knowledge of hardware, software, and troubleshooting
- Strong organizational skills and a solid work ethic
- Ability to follow processes while also thinking independently to solve problems
- Certifications (A+, Security+, Apple, Dell, etc.)
- Experience with ticketing systems
- Mobile device deployment (iOS/Android)
- Hardware/software deployment or repair experience
- Primarily non-driving role, but occasional travel between nearby sites may be required
- Work performed at a secure government location
- Must be a U.S. Citizen
- Must be 18 years or older
- $25/hr
- Overtime structure and long-term assignment incentives included
- Hands-on experience across a wide range of technologies
- Opportunity to grow your IT career in a structured environment
- Potential for long-term placement or full-time conversion
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