Senior Analyst, Oracle Fusion HCM Jacksonville, FL

DESCRIPTION

As Senior Analyst, Oracle Fusion HCM
, you will play a key role in shaping and evolving Acosta Group's Oracle HCM ecosystem. Serving as the functional and technical leader for our Oracle Fusion platform, you will partner with HR, IT, and strategic technology partners to deliver innovative solutions that enhance the employee experience and support business growth.

This is an opportunity to influence enterprise‑wide HR technology strategy, lead meaningful transformation initiatives, and help drive the continuous evolution of our Hire‑to‑Retire processes. You will combine deep Oracle HCM expertise with technical and analytical skills to ensure our platform remains scalable, secure, compliant, and positioned for future growth.

RESPONSIBILITIES

Solution Delivery & Managed Services Oversight (Approx. 30–35%)

• Provide functional and technical leadership for Oracle Fusion HCM initiatives, including enhancements, integrations, reporting, and ongoing production support.

• Provide governance and oversight of managed service providers and implementation partners, including work intake, prioritization, solution review, quality assurance, and performance management against established service levels and contractual commitments.

Functional Ownership – Oracle Fusion HCM (Approx. 25–30%)

• Provide hand‑on functional expertise across Oracle Fusion HCM modules such as Core HR, Recruiting Cloud (ORC), Compensation, Benefits, and related functionality as applicable.

• Own and continuously improve end‑to‑end Hire‑to‑Retire processes, including worker lifecycle events, recruiting‑to‑hire, compensation and benefits cycles, and employee self‑service.

• Partner with HR leadership and technology stakeholders to identify opportunities to improve business processes and maximize the value of Oracle Fusion HCM investments.

• Analyze functional issues across configuration, setups, security, and process flows; recommend improvements using standard Oracle functionality where possible.

• Ensure solutions align with HR controls, audit requirements, data privacy standards, and regulatory compliance expectations.

Technical Delivery – Integrations, Automation & Data (Approx. 20–25%)

• Design, build, and support integrations using Oracle Integration Cloud (OIC), including REST/SOAP, file‑based, and event‑driven integration patterns.

• Design, maintain, and enhance Oracle Fusion HCM and upstream/downstream systems (e.g., payroll, time, benefits, recruiting partners), ensuring strong controls around scheduling, reconciliation, monitoring, and error handling.

• Support data movement using supported Oracle tools such as HCM Data Loader (HDL), extracts, and inbound/outbound interfaces.

• Troubleshoot and resolve production issues related to integrations, data loads, ESS jobs, access, and security; perform root‑cause analysis and drive long‑term fixes.

• Partner with Oracle Support to open, manage, and resolve service requests.

Reporting, Analytics & Documentation (Approx. 10–15%)

• Develop and support HR operational and analytical reporting using OTBI and BI Publisher, including role‑based access considerations for sensitive data.

• Develop and manage audits, integrations, conversions, and operational needs.

• Maintain clear documentation, runbooks, and knowledge articles covering configurations, integrations, recurring issues, and support procedures.

Release, Testing & Environment Support (Approx. 10–15%)

• Coordinate quarterly Oracle Fusion HCM updates and patch assessments, including impact analysis, testing support, and deployment readiness.

• Drive and participate in Agile delivery practices, including user stories, test scenarios, defect tracking, and deployment validation.

• Coordinate User Acceptance Testing with HR and business partners and ensure issues are triaged and resolved.

• Lead and coordinate environment migrations and deployment activities following defined change and release management processes.

Stakeholder Partnership & Enablement (Approx. 5–10%)

• Facilitate functional requirements sessions and solution workshops with business stakeholders.

• Translate complex technical concepts into clear, business‑friendly language.

• Support end‑user and support‑team enablement through…