Applications Analyst

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Posted:
July 7, 2026

Salary Range: $49,585.00 to $74,500.00 annually

This position plans, coordinates, and performs the activities required to administer, integrate, and support JAXPORT’s enterprise applications and databases. Responsibilities include provisioning and configuring application accounts; developing and maintaining data integration components and automations; administering SQL databases, including backups, security, and recovery; and providing end‑user support. The position coordinates with application vendors, technical staff, and business stakeholders to design and implement solutions that improve business processes, and is responsible for related documentation and training, self‑management of assigned projects, and change management procedures.

• Perform administrative tasks for enterprise applications, to include provisioning and configuring accounts and applications.
• Coordinate with application vendors to troubleshoot issues and investigate initiatives for continuous improvement.
• Provide level 2 end-user support for enterprise applications.
• Validate vendor configuration changes, perform smoke testing following application upgrades, and design test cases for internally developed applications.
• Develop and maintain data integration components such as SQL queries, stored procedures, data extraction and cleansing, and utilizing integration tools.
• Investigate and resolve data integration related issues; troubleshoot and provide solutions for resolving integration or application errors.
• Work independently or as part of a team to enhance or improve business processes through integration or automation. Evaluate the results of integration and automation processes, then report and make recommendations based on findings.
• Research and recommend integration products and services to carry out enterprise initiatives and improve business processes; assist in gathering and developing functional specifications from business owners to ensure project results meet business objectives.
• Coordinate with technical staff and business stakeholders to design, build, and implement integration solutions that meet business requirements, translating between technical and non-technical audiences.
• Create test plans, user guides, and technical documentation for enterprise application integrations—including custom configurations and operating procedures—and coordinate training sessions.
• Maintain SQL databases, to include routine backups, restores, permissions, security, and database recovery and restoration processes; diagnose and troubleshoot database errors.
• Develop processes and standards for ongoing maintenance of corporate databases, including automation of repeating database tasks.

Performs other duties as required or assigned.

Education: Bachelor’s degree in Computer Science, Information Systems or closely related field preferred. At JAXPORT's discretion candidate may substitute proven expertise in the Information Technology field in lieu of a formal degree.

Experience:

• One or more years’ experience in leading projects is preferred.
• Experience supporting and troubleshooting enterprise applications in a helpdesk ticketing environment, working independently and collaborating with IT and business stakeholders.
• One or more years’ experience in gathering project requirements and collaborating with various IT positions and end users is preferred.
• Experience gathering and assessing technical requirements for system integrations, migrations, and upgrades.
• Experience with data management, including ensuring data integrity and accuracy across system integrations.

Knowledge:

• Working technical experience with relational database servers (SQL Server).
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Working knowledge of database security, backup, and recovery.
• Working experience using Python and SQL to query and…