Network Engineer Level II

Responsibilities:
Manages PCG's converged communications infrastructure through day-to-day hands-on tasks.
Maintains office networks, including diagnostic/troubleshooting any network-related issues using automatic and manual monitoring.
Prioritizes and escalates issues to PCG level 2 and 3 support as defined in governing procedures.
Performs periodic architecture reviews and updates.
Documents all network and voice configurations.
Follows best practice ITIL process, seeking continuous improvement of systems and processes. Act proactively to identify areas for improvement.
Travels up to 25% related to PCG office deployments, moves, and expansions.
Records and tracks support incidents and requests. Escalate if necessary, and ensure that all decisions and actions taken, through to the final resolution have been captured.
Tests fixes to ensure that problems have been adequately resolved.
Provides training to department staff members as the office team grows.
Reviews IT vendors' proposals and invoices to ensure that contracted services are being delivered and managed in the most cost-effective manner possible.
Researches and recommends software, hardware, and tools to meet business objectives.
Assists less experienced peers.
Design and implement secure, scalable, and highly available network solutions across a hybrid, multi-cloud environment.
Skills to automate infrastructure deployments across multiple data centers and cloud platforms such as Azure and AWS.
Participate in on-call rotations.
All duties as assigned.

Qualifications:
Required Skills:

Experience with AWS, Azure networking, and security services.

Experience with network industry enterprise network products.

Experience with the necessary technology.
Ability to learn new technologies without formal training.
Highly self-motivated and directed with keen attention to detail.
Proven analytical and problem-solving skills.
Strong documentation skills.
Fluency in English, both spoken and written.
Strong proficiency in using and administering network and application monitoring.
Ability to work off-hours or be on-call if required by management.

Education:
4-year degree or an equivalent combination of education, technical certifications, and experience.

Experience:
4-6 years of experience as a network engineer working in Azure or AWS environments.
4-6 Years of experience as a network infrastructure engineer to manage Fortinet, Switches, MPLS circuit, Net bond, Express-route, WAF, Shield, Front door, Gateways, F5, Load balancer, VPN solutions.
Knowledge of compliance standards and frameworks: ITIL, SOC1, SOC2, NIST, ISO 27001.
Handles complex issues and problems and refers only the most complex issues to higher-level staff.
Possesses comprehensive knowledge of the subject matter.

Certification:
Cisco, Avaya, or other Converged Communications preferred.
F5 LTM/GTM/APM.
AWS / Azure Associate/Professional level.
Network industry level – CCNA/CCNP.
IT Infrastructure Library (ITIL) v.3.

Supervisory Responsibility:
Typically reports to a department head or manager.
Provides leadership, coaching, and/or mentoring to a subordinate group.
Performs work under minimal supervision.

Mandatory Keyword to look in CV: Forti Gate, F5 Network load balancer.