Senior IT Specialist - M365 & Active Directory Architect Job Jacksonville area,Florida USA,IT/Tech

Eaton’s Corporate Sector division is currently seeking a Senior IT Specialist – M365 & Active Directory Architect. The preference is for this position to sit at our Beachwood, OH or Moon Township, PA location; however we will consider candidates in the following locations:
Galesburg, MI;
Houston, TX;
Menomonee Falls, WI; or Raleigh, NC.

The expected annual salary range for this role is $130,000 - $190,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

Job Summary

The position requires a highly technical professional who will be the Solution Architect for the M365 Platform and Active Directory/Entra individual will have in‑depth knowledge of the M365 suite of applications and both on‑premise and cloud directory services. The role is responsible for processes, standards, governance and performance of the M365 platform and Eaton’s Active Directory/Entra , including Government Cloud (GCC).

Responsibilities include identifying processes and procedures required to properly monitor, maintain, upgrade or troubleshoot our M365 and AD environments (online & on premise). The primary responsibility includes alignment and ownership of enterprise‑wide projects including M&A, as well as managing highly complex issues or requests. This position also designs standards, roadmaps, and leads the team through critical issue resolutions and training.

The incumbent will identify technology trends and make recommendations for improvement to the overall system design and support model while working closely with the management team.

Ability to provide Solution Design, Service and Support across Eaton Corporation Enterprise M365 platform including Administration, Tenant Management, Active Directory, Entra , Azure Cloud Connect, Exchange Online, One Drive, SharePoint and Teams.

Job Responsibilities Your essential responsibilities include:

Major decision owner for M365 & AD platform strategy, roadmap, design, development, and implementation.

Leads overall effort and works with resources across functions to deliver technology platform and system solutions to meet customer requirements, providing solution options, making recommendations, highlighting operational or security risks, and offering alternative options.

Defines standards for technologies, platforms, and systems to meet organization requirements.

Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work.

Works closely with product owners and product managers to ensure a robust architectural runway that supports future business requirements throughout the product lifecycle.

Understands business drivers and capabilities, determines corresponding enterprise solution designs and change requirements to drive the organization’s targeted business outcomes with required controls and compliance, including CMMC, ITAR, GDPR, etc.

Leads lifecycle management activities for technology, platform, systems, and related documentation to ensure operational health and security.

Monitors technology, platform, and systems to ensure required performance, availability, and capacity. Identifies and eliminates gaps in monitoring and potential impact on service delivery.

Works with Security, Legal and other groups including Work Council to define governance and policy for the platform.

Defines data retention strategy and implements appropriate policy to meet organization requirements while ensuring security standards are met.

Follows industry best practices to maximize quality and efficiency.

Consistently utilizes key ITIL processes to solve complex cross‑platform infrastructure issues with an in‑depth troubleshooting approach, providing the most feasible options and recommending best solutions, including root cause analysis.

Additional Information

Lead and perform all aspects of Active Directory (including Entra ) and M365 Global Tenant management & administration, security, performance‑monitoring, tuning, scripting,…