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Senior IT Service Desk Specialist - Secret Clearance

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 52900 - 68690 USD Yearly USD 52900.00 68690.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Customer Service Representative in Jacksonville, Florida. This role provides first-level technical support in a government environment. Responsibilities include troubleshooting IT issues, logging tickets, guiding users, and ensuring data security. Required qualifications include an associate’s degree in IT, 4–7 years of IT support experience, and strong problem-solving skills. Preferred qualifications include a bachelor's degree and experience in secure environments.

Compensation ranges from $52,900 to $68,690.
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Position Requirements
10+ Years work experience
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