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Hybrid Service Desk Specialist – End User IT Support
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Listing for:
Baptist Health
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Baptist Health is seeking a Service Desk Support Specialist for the IS End User Services Department in a hybrid role at the Baptist IT Center. The role supports internal users across hardware, software, and network issues, resolving incidents and documenting resolutions to ensure business continuity.
The ideal candidate has at least 2 years of related experience and familiarity with Microsoft 365, Active Directory, and ITSM platforms, along with strong customer service and problem-solving skills.
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