ServiceNow BA: ITSM & SDLC Specialist
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-21
Listing for:
MindHat LLC
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Mind Hat LLC is seeking a Business Analyst focused on Service Now to translate business needs into actionable user stories and tests. You will leverage ITSM and Agile knowledge, work with developers and SMEs, and contribute to platform scoping and documentation.
Experience with Service Now core ITSM and an understanding of platform scripting, UI policies, and business rules will help shape collaborative requirements. Nice to have DSIM integration exposure and data center asset familiarity.
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