IT Specialist; custspt​/Infosec

Qualifications

Applicants must demonstrate at least one year of specialized experience at or equivalent to the GS‑11 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following:

• Supporting management and administration in the delivery of Information Technology (IT) services (e.g., end‑user hardware and software installation, inventory, configuration, troubleshooting, and technical refresh).
• Troubleshooting and resolving IT issues and optimizing end users’ information systems (e.g., accounts, software applications, hardware, operating systems, network, and cellular and mobile devices).
• Diagnosing, troubleshooting, and reporting problems with customer delivered services, network outages, and maintaining high customer service standards and precise attention to details when communicating technical solutions to stakeholder audiences.

Additional qualification information can be found from the following Office of Personnel Management website:
https://(Use the "Apply for this Job" box below). or https:///

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.