Hub Spot Administrator

What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching. Weekly pay for hourly‑paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays. A tuition reimbursement plan where employees are encouraged to continue their education and development. For more information on our benefit offerings, please visit  and scroll down to view our employee benefits.

The Hub Spot Administrator is the architect and steward of the organization’s CRM ecosystem. This role owns the stability, scalability and performance of Hub Spot while continuously identifying smarter, faster and more impactful ways to support the business. It is a proactive problem‑solver who brings fresh ideas, challenges conventional approaches and leverages technology, automation and AI to solve business challenges.

Own day‑to‑day Hub Spot administration including users, permissions, objects, properties and system settings. Design, build and optimize workflows, automation and custom solutions that streamline processes and eliminate manual effort. Identify opportunities to improve operations through creative use of Hub Spot capabilities, integrations, AI and emerging technology. Build, test and maintain automation across Sales, Marketing and Operations with strong QA processes and rollback plans.

Manage platform releases and enhancements with clear communication, training and minimal business disruption. Troubleshoot issues quickly, determine root causes and implement sustainable solutions rather than temporary fixes.

Establish and enforce CRM standards, governance policies and best practices that support long‑term scalability. Protect the integrity of the platform by ensuring changes are properly evaluated, tested and documented. Run regular audits to identify duplicates, incomplete records, automation conflicts and process breakdowns. Lead data cleanup initiatives and address root causes to prevent recurring issues. Manage imports, exports and migrations with rigorous validation and quality control processes.

Monitor data quality trends and proactively identify opportunities to improve reporting accuracy and operational efficiency.

Partner with stakeholders to understand business objectives and translate them into scalable CRM solutions. Act as an internal consultant, helping teams rethink processes and uncover more efficient ways of working. Train and support users through role‑based enablement programs that increase adoption and effectiveness. Maintain SOPs, system documentation, workflow maps and change logs. Gather user feedback, identify friction points and continuously improve system usability and user experience.

Maintain core dashboards and reports while ensuring metric definitions remain consistent and reliable. Monitor platform adoption and user engagement, identifying opportunities to improve utilization and business value. Support leadership with reporting recommendations that provide actionable insights rather than simply delivering data. Identify trends, gaps and opportunities that help the business make faster and better decisions.

• Demonstrated ability to design creative CRM solutions that solve business challenges and improve operational efficiency.

• Strong workflow automation, process design, troubleshooting and integration management experience.

• Proven track record balancing rapid execution with strong governance, testing and risk management practices.

• Experience evaluating business requirements and architecting scalable solutions rather than simply fulfilling requests.

• Strong understanding of CRM data governance, reporting structures and platform scalability.

• Strong communication and stakeholder management skills with both technical and non‑technical audiences.

• AI‑forward mindset with the ability to leverage AI tools to improve efficiency,…