Associate Director of Digital Infrastructure Product Management and Agile Execution

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.

The Associate Director of Digital Infrastructure Product Management and Agile Execution will be responsible for conceptualizing, planning, and operationalizing the Digital Infrastructure product model, starting with Cloud and Dev Ops products and Digital Workplace Services. This role emphasizes building strong three‑way partnerships between CIO teams, Digital Platform teams, and Digital Infrastructure teams. The Associate Director will serve as the voice of the customer and model collaborative behaviors to align consumers and infrastructure providers.

Additionally, the role will run the Agile system, administer and organize quarterly planning, establish simple quarterly and sprint planning and review routines, teach and guide infrastructure teams to adopt agile practices in a lightweight fashion, and orchestrate internal and external communication and feedback loops. The role will also organize metrics and KPIs for the team in partnership with ITSM operations and other DI leaders.

This position acts as the right hand to the Executive Director, Digital Infrastructure, to ensure effective planning and execution.

• Conceptualize, plan, and operationalize the Digital Infrastructure product model, starting with Cloud and Dev Ops products and Digital Workplace Services.
• Foster strong partnerships between CIO teams, Digital Platform teams, and Digital Infrastructure teams to ensure alignment and collaboration.
• Serve as the voice of the customer, modeling collaboration behaviors to align consumers and infrastructure providers.
• Administer and organize quarterly planning, establish simple quarterly and sprint planning and review routines.
• Teach and guide infrastructure teams to adopt agile practices in a lightweight and effective manner.
• Orchestrate internal and external communication and feedback loops to ensure transparency and continuous improvement.
• Organize and manage metrics and KPIs for the team in partnership with ITSM operations and other DI leaders.
• Act as the right hand to the Executive Director, Digital Infrastructure, to ensure successful planning and execution.

• High School Diploma / GED
• 10+ years of experience in IT product management or infrastructure services
• 5+ years of experience in Agile planning and execution within large‑scale enterprise environments

• Strong understanding of Cloud, Dev Ops, and Digital Workplace technologies
• Agile or Project Management certifications

The annual salary for this position is between $ and $ annually.

• Health Care Benefits:
  Medical, Dental, Vision;
  Wellness incentives
• Retirement Benefits
• Time off and Leave:
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
• Disability:
  Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax‑Advantaged Accounts:
  Health Savings Account;
  Health Care Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at C We will make every effort to meet your needs in accordance with applicable laws.