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DevOps Support Engineer: Frontline Troubleshooter
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-27
Listing for:
Copado
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Technical Support, IT Consultant
Job Description & How to Apply Below
Copado, the #1 Dev Ops platform for Salesforce and the cloud, is seeking a dynamic first-line support specialist. You will manage inbound voice calls and direct traffic to the right technical resource, acting as the traffic controller in a fast-paced Dev Ops environment.
You will triage questions, provide quick fixes where possible, and ensure issues are resolved by the appropriate expert. Strong English communication and a customer-centric mindset are essential, with a flexible schedule to
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