Tech Support Team Lead – Training & Escalations
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-27
Listing for:
Sonny's Enterprises LLC
Apprenticeship/Internship
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Sonny's Enterprises LLC is seeking a Tech Support Supervisor to lead and mentor the internal Technical Support/Help Desk team, ensuring exemplary client satisfaction and operational efficiency. You will train staff, develop manuals, and coordinate with management on issues and improvements.
Ideal candidates will have a degree or be pursuing one, plus experience in tech support or help desk, strong customer service, and knowledge of POS systems. Management experience is required.
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