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IT Support Specialist | Fast-Paced End-User Tech
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
IEM is seeking a proactive IT Support Specialist in Jacksonville, FL to provide Level 1 and 2 support for internal users, ensuring hardware, software, and network issues are resolved promptly. You’ll diagnose, troubleshoot, and document resolutions, while maintaining excellent customer service and meeting SLA targets.
Key responsibilities include supporting desktop environments, laptops, printers, and peripheral devices, with a strong focus on user satisfaction and cross-team collaboration to
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