IT Manager

Important to Know

This role may require a hybrid schedule with office and/or travel to the office for meetings, training, events ect.

Lead, mentor, and manage IT staff through recruiting, training, coaching, and performance evaluation

Build and lead a high-performing IT team that delivers strategic value to the organization

Drive continuous improvement by staying current with emerging technologies and industry best practices

Ensure compliance with regulatory requirements, security standards, and organizational policies

Provides subject-matter-expertise and management within their assigned area.

Proactively identifies, implements and manages process improvements and agile solutions within functional area.

Leads cross-functional discussions/initiatives to anticipate and mitigate issues and achieve required outcomes within required time frames.

Sets, articulates and oversees achievement of goals for assigned work-unit/sub-unit/function.

Responsible for direct oversight of staff, tactical execution and implementation of operational plans.

Provides thorough subject matter expertise within assigned area and makes recommendations senior leadership to contribute to IT strategy.

Prepares thorough and articulate executive summaries for senior leadership.

Participates in ad hoc work groups supporting IT strategy.

Influences, interacts and makes decisions impacting across assigned disciplines, capabilities, services, technologies, domains or systems.

Collaborates decisions with senior IT leadership.

Ensures adherence to practices, procedures, precedents, policy and senior leadership direction.

Tracks and ensures that expenses fall within budget.

3+ years related work experience in direct people management

3+ years direct supervisory/management experience

Related Bachelor's degree or additional related equivalent work experience IT related field

Highly refined communication skills including ability to negotiate, build consensus, clearly articulate to technical and non-technical audiences, communicate difficult messages in a professional and productive manner, excellent presentation and facilitation competence and ability to represent IT as a leader in cross-functional discussions/initiatives

Strong knowledge of and experience with SDLC

Ability to build trust and strategic partnerships with assigned business area contacts, project teams and leadership to facilitate two-way communication

Ability to understand overall IT strategy and apply/implement IT strategy in assigned projects/initiatives

Expert-level ability to communicate highly complex technical information clearly and articulately at all levels and audiences

Deep, thorough understanding of business processes being supported

Successful experience leading people

High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy

Experience using Agile methodology Specific tools, languages and specialty skills may vary

Experience mentoring and coaching other leaders

• Experience managing, deploying, or overseeing AI/ML projects from development through production
• Familiarity with MLOps practices, model lifecycle management, or AI infrastructure
• Experience with common ML platforms or tools (e.g., Azure ML, AWS Sage Maker, Databricks, Hugging Face, or similar)
• Understanding of cloud services supporting AI/ML workloads (compute, storage, data services)

Exerting up to 10 pounds of force occasionally to move objects.

Jobs are sedentary if traversing activities are required only occasionally.

As a Florida Blue employee, you will be at the heart of Guide Well's vision - to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

Medical, dental, vision, life and global travel health insurance

Income protection benefits: life insurance, short- and long-term disability programs

Leave programs to support personal circumstances

Retirement Savings Plan…